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Terms & Conditions of Use

By accessing or using the Camperguru, whether via the website, mobile, tablet or other smart device applications, you agree to comply with and be bound by these Terms & Conditions of Use.

1. The Scope of Camperguru

These Terms and Conditions apply to the use of the Camperguru websites and all bookings of campsites, camping spots, farms and public or private land (campsites) via the reservation system of the Camperguru s.r.o., Lulec 424, 683 03, Czechia (Camperguru). The company may be called “Camperguru”, “we”, “us” or “our” in this Terms & Conditions of Use.

The Camperguru website and campsites showcase and allow Owners (spot owners, accomodation owners, hosts) to offer and guests (independent travellers) to book for holiday and short-term occupation, a collection of the world's most professional, creative and inspiring camper spots.

The Owner is responsible for the decision on whether to accept or reject the booking request, the Camperguru provides an introduction service and makes no warranties about the suitability of the guest.

2. General Use of the Camperguru Websites

The most important thing for you to remember is that the website is aiming to connect guests with Owners. Camperguru is not a party to the booking agreement, and we are not an owner or operator of any of the accommodation listed on our website and nor are we an organiser or retailer of travel packages. We are not responsible for any of the actions or inactions of guests or Owners.

On the Camperguru websites you can search for the availability and rates of campings and parking spots of your choice at dates defined by you for a given number of travelers. Camperguru reserves the right to discontinue its website at any time.

Intellectual Property Rights and Reproduction

All trademarks (including, but not limited to, the Camperguru trademark, reproductions of Camperguru logo), copyright, database rights and other intellectual property rights in the materials on this website together with the underlying software code are owned either directly by Camperguru or by its licensors.

Without Camperguru prior written permission, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part. However, the information on this website may be downloaded, reproduced and printed, but is subject to these conditions: (a) use of such information is only for personal purposes and not for commercial purposes; (b) it is forbidden to modify such information; (c) all copies have to mention the copyright of Camperguru.

The Camperguru logo is a trademark and is the property of Camperguru and may not be used or reproduced without Camperguru express written permission. Other brands and logos visible on this website are trademarks in many cases. Their mention does not give a license, or the right, to use any of these brands and marks to the user of this website.

Any other use not expressly permitted or any even partial representation of this website, by any means, is strictly forbidden without prior authorization and written consent of the Camperguru company.

Data transfer into other data carriers, even part of it, or its use for a different purpose to the one designated here, is only permitted with the explicit permission of Camperguru, except where explicitly permitted by applicable laws.

Campsite Content and Categories

All information about a campsite and the descriptions of a campsite are based on the campsite's own assessment. All content about a campsite that is displayed on the Camperguru website is provided to Camperguru by the respective campsite and Camperguru acts as content provider for the campsite only and is thus not responsible for content, any omissions or typographical errors referring to a campsite.

Newsletter

If you subscribe to the newsletter of Camperguru, we will send you information by email about Camperguru and related services. Newsletters are informative only and you can unsubscribe at any time by clicking on the “unsubscribe” link at the bottom of each newsletter email or by contacting us.

Price Information and Taxes

All prices displayed on the Camperguru websites are as current as possible, shown in the name of the individual campsite and are valid for all bookings made via the reservation system of Camperguru. Prices can be higher in different conditions, seasons or for different group sizes or various extra services. All prices have been provided by the campsite and Camperguru acts as content provider for the campsite only and is thus not responsible for any errors of prices referring to a campsite.

Prices displayed on the Camperguru websites always include VAT. For other countries regulations and rules regarding taxes might differ. Please note that a local visitor's tax might apply in certain locations. In some countries, a local tax and/or a service charge is levied on the travel price or day rate. The amount of this tax changes over time and can’t generally be estimated but requires specific information like the exact period of stay, number of people staying etc. to be calculated. Thus any information regarding such taxes is always noncommittal.

Obvious errors and mistakes (including misprints) are not binding and we encourage you to report those to us, so we improve Camperguru services for users in the future.

3. User Registration

You can register on the Camperguru website according to our Privacy Policy. If you voluntarily provide personal data as part of such registration, it will be used to prefill the personal details form upon making a booking, and/or be used to provide you with more refined topics in our communications, should you have opted in to any of our newsletters. You can cancel your registration with Camperguru at any time. Please send an e-mail to the@camperguru.com in case you have further questions.

4. Automatic Sign-in

You may choose to stay signed in on our website. We will then store your login information in a cookie on your computer so that you do not have to authenticate upon return to our website but will be automatically signed in. The cookie and thereby the auto sign-in expires automatically after up to 60 days. Further information about other cookies is available in our Privacy Policy.

5. Accommodation Contract and Payment Process

If you make a booking through the Camperguru reservation system the accommodation contract comes into effect between you and the campsite of your choice. You pay the confirmed price directly in the campsite. Any claims and obligations out of the accommodation contract only exist between you and the campsite chosen by you. Camperguru does not enter into the contract with you about the accommodation. Rates available and any booking made via the Camperguru reservation system can’t be combined with other offers or promotions.

Bookings take place according to the best and currently lowest Camperguru day price. This price may vary and is submitted directly by the campsite, and is shown in the name of the campsite. Available campsite last-minute, seasonal, weekend or special prices might be considered automatically during the booking. Please be advised that in some cases we display converted rates using the website currency on an estimation of recent exchange rate.

Booking a Spot

If you want to make a booking, you will have to fill in personal details about you and your camping equipment details. We do not require credit card details. Any actual charges will be made by the campsite. If you are logged in to your account the personal details will be pre-filled. By clicking the booking confirmation button you make a binding offer to book the selected camping spot for selected dates. Prior to making the booking, i.e. prior to clicking the button, you can identify any errors in the data you have provided directly on the website and correct them before you confirm the booking.

Every booking offer you make will be forwarded to the corresponding campsite and any messages from the campsite to you, particularly the confirmation of your booking will be forwarded to you via Camperguru as carrier of the message. Camperguru shall have a relationship with you and the campsite only as an independent third party and shall not be a partner, trustee, representative or sub-contractor either for you or the campsite. Also, the campsite shall not be a sub-contractor or vicarious agent of Camperguru. As soon as you receive the booking confirmation from the campsite via the Camperguru reservation system, you have entered into a contract with the campsite and the booking is binding. You will receive a booking confirmation from the campsite of your choice. The use of the Camperguru reservation system is free of charge for you. Bookings are not transferable to any other person and can not be transferred or exchanged for cash or credit.

Cancellation Definitions

You do not have a statutory right of withdrawal from a booking.

However, a campsite may voluntarily offer a right to cancel or change a booking for selected offers directly with you. Any such right will be displayed in the order form before you make your order. In case of a change or cancellation carried out directly at the campsite, Camperguru cannot provide any information concerning possible discrepancies concerning the date of the cancellation or the fact of cancellation as such.

Storing and Accessibility of The Contract

Camperguru stores your booking information and the Terms and Conditions of Use applicable to the booking (collectively referred to as “contract”). The current version of our Terms and Conditions of Use is available for you at the Camperguru website. We also store older versions of our Terms and Conditions of Use. You can access your booking information also after the booking via your Camperguru account or via email contact with us.

6. Camperguru Membership

We have the right to block your access to and use of the website, platform, media and Camperguru services and to remove you as a Camperguru Member if you do. We may also remove any listings that you have on the website and deny access to accommodation if you are a guest (in which case, on our notification to you, your booking will be deemed to be cancelled). 

If an Owner is discriminatory, offensive, abusive or defamatory to a guest then the booking will be deemed to be cancelled by the Owner. The Camperguru's decision on the application of the provisions of this clause is final and binding on all parties.

7. Liability

We do not own, manage or have any rights in the campsite (accommodation) that Owners list on our website and we are not responsible for, and make no warranties or representations in relation to, any inaccuracy of listings or the lack of suitability or safety of the accommodation facilities for the guest's proposed use.

It is the Owner’s responsibility to ensure the representations made in the public listing are accurate as they will be relied on by the guest and the Camperguru. The Owner agrees and warrants that they will at all times ensure that their listings are up to date and accurate and the guest agrees that, before booking, they have carried out all necessary investigations to ensure that the proposed accommodation meets their needs.

Camperguru is unable to guarantee that access to the Camperguru website, platform and other applications will always be available, or that any content on it will be free of interruption, errors or omissions. However, we will use reasonable skill and care to avoid any such interruptions, unavailability, errors or omissions by having appropriate performance, security and quality controls in place.

8. Governing Law and Jurisdiction

All legal relations between you and Camperguru shall exclusively be governed by the laws of the Czech Republic (Czechia). If you act as a consumer and have entered into a contract while residing in another country, the application of mandatory law of such country shall not be affected by the previous definition.

If you are a trader or an entity of public law, the competent courts in Czechia shall have jurisdiction for all disputes. Camperguru shall, however, also be entitled to sue you at your general venue.

9. Miscellaneous

The invalidity or unenforceability of any of these Terms & Conditions of Use shall not affect, impair or invalidate any of the remaining terms and conditions.

The website is owned and operated by Camperguru s.r.o. and English version of these Terms & Conditions of Use should be binding in case multiple translations exist. The website can be used, registrations and bookings can be made in English and other languages.

We may change these Terms & Conditions of Use at any time, and we will post any new versions of our Terms & Conditions of Use on our website. By continuing to use our website, you are expressly agreeing to the Terms & Conditions of Use in operation at that time. 

Last updated on: August 11, 2021